3 Leadership Lessons I Learned from My Mother

Ma Singh

I was five when I lost my father. It was my mother who brought me and my sister up.

She never worked until my father’s demise. Despite of that, she managed to take up a job grow in it and finally retire as the head of her department.

There’s a lot I learned from my mother when it comes to leadership.

I don’t claim to be a great leader, but the fact that even my old team members make it a point to drop me a line whenever something good happens, makes me believe that I may not be a bad one either! Continue reading

Do Me a Favour, Don’t Join a Start-up

It was 2005 when I joined a start-up fresh out of the college. It was a time when start-ups were yet to become sexy. Facebook was just a year old, and Twitter; yet to be launched.

When a start-up came to our campus, only a handful of us showed interest and only three of us decided to join. Two of them left for larger companies within six months. There were others from different B-Schools. No one lasted more than six months!

It has been now 9 years since my first job and most of my years I have spent working with start-ups. My current employer is though not technically a start-up, the initiative I handle is pretty much like a start-up. Continue reading

Why I Stopped Multitasking

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I realized that in the quest of doing everything I was doing nothing properly. 

During my first job, my boss gave me this title “Mr Multitasker.” I loved the tag and for eight years I strived to keep it intact. I was always the guy who was doing too many things at the same time. It made me feel that I am accomplishing a lot, made me feel that I am cool, a rockstar. However, in reality, I was just burning out.

I was always living under constant pressure of losing out on important things. I was spending most of my time at work, but it did not reflect in my career graph. I had no time to read new books, didn’t save any money, and I was overweight. Continue reading

Next Time You Apologize to a Customer Try This

I am a reasonable customer by any measure. I always try to visualize the constraints the other guy must be facing, tend to overlook small mistakes and be generally friendly.

The same holds good while booking a cab. I understand that the cab companies face a rush during the weekend, and that’s why I book my cab well in advance. I even call them in advance if the cab is in its way, just in case! Continue reading

Teaching Complex Skills Using e-learning

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The Challenge 

It was our client’s vision that every employee should be familiar with Six Sigma methodologies. However, training 40,000+ employees on Six Sigma methodology was not an easy job for the Learning and Development Team. To make the matters more difficult majority of employees found the training content to be drab and quickly lost interest.  Continue reading

Making Learning Fun: Story Based Learning

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The Challenge

It was a challenge for one of the India’s largest BPO to tune its ever increasing associates base to the core competencies that the organization believes should every associate internalize. Most of the Associates are recent college pass outs with a real short attention span.

The training department was having a hard time to make these associates relate to these competencies and make them understand how they will help them to become better professionals.  Continue reading

Does ignorance make you an expert?

 

“I do not know what I may appear to the world, but to myself I seem to have been only like a boy playing on the sea-shore, and diverting myself in now and then finding a smoother pebble or a prettier shell than ordinary, whilst the great ocean of truth lay all undiscovered before me.”
Isaac Newton

Isn’t it surprising that such a thought came from one of the greatest minds the world has ever seen? Or is it? Why is that people who have vast knowledge acts as if they are just beginning? On the other hand, why is that people with shallow knowledge act as if they are experts on everything? Does ignorance make you an expert? Continue reading

3 Design Myths You Need to Forget Before Designing Your Next Website

“Design is not just what it looks like and feels like. Design is how it works.” – Steve Jobs

Web design has come a long way, from the days of GIF laden Geocities to modern clean-looking responsive. However, even today there are plenty of sites that look like as if they were created in 90’s. Why is that? This is because  we still hold on to some design principles which no longer hold good. Here are some common myths that you should forget before designing your next website.  Continue reading